The Federal Digitalisation Strategy 2020-2023 focuses on the changes required to align federal information technology with future business needs and to optimally support the administrative business in the context of its digital transformation.
It formulates areas of action and directing strategic goals along the following four main lines:
A. Information, data and process management
B. Innovation and change management
C. Client and service orientation
D. Business and ICT interactions
In addition to these orientations, the principles of the preceding strategy (Federal ICT Strategy 2016-2019) remain valid. Thus, financial resources are to be handled efficiently in the future as well and business processes are to be supported by ICT services with a high impact and cost-effectiveness.
The Federal Council approved the Federal Digitalisation Strategy 2020-2023 on 3 April 2020.
